FAQ

Frequently Asked Questions & their Answers!

 

Q: What is the typical turnaround time for custom jackets?

A: Custom embroidery slots are typically fulfilled within 2-4 weeks depending on shipping times! Some more complex jackets may take a little longer. Orders are fulfilled on a first come, first served basis!

 

Q: I don't have a jacket! What do I do?!

A: Don't worry! I can buy a new Jacket for you! But I can embroider on more than jackets! I can work with jeans, shorts, overalls, canvas bags, you name it! Just shoot me an email and we can discuss all of your embroidery needs!

 

Q: How do I order/ pay for a custom embroidery?

A: You can head on over to my custom orders page and email me! Once we've discussed and agreed to the project terms, i'll send you an invoice!

 

Q: How much will my order cost?

A: Well that depends! General pricing is listed on my orders page, but it depends on complexity and the size of the embroidery! Send me an email for the most accurate quote!

 

Q: Do you offer alterations?

A: Yes! I can do hems, tapers, repairs, and distress of anything denim! Please fill out the order form and see the add ons page for more information!

 

Q: This is so awesome! How do you do it?!

A: I'm so glad you like what I do! I do most of my sketches in autodesk sketchbook & Photoshop! For vinyl, I have a Cricut! I do my computerized embroidery on my Viking Designer SE and use SEU for digitizing! All my chain stitch embroideries are done on my vintage Singer 114w103! 

 

Q: I have a random question!

A: You can always send me an email at contact@sugarsews.com! 

 

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